Privacy Policy – The Mumbai Tours

Effective Date: April 19, 2025
Company: The Mumbai Tours
Address: Kumbharwada, 4th wadi, 90 Feet Road, Dharavi, Mumbai-400017, Maharashtra, India
Contact: info@themumbaitours.com | +91 76666 26679

At The Mumbai Tours, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal information when you:

Book a tour (name, email, phone number, nationality)
Contact us via forms or email
Use our website (via cookies, analytics, etc.)

2. How We Use Your Data

To process your bookings and send confirmations
To respond to your queries
To send occasional updates or offers (only with your consent)
To improve our services and website performance

3. Data Sharing

We do not sell your personal information. Your data may be shared with:

Local tour guides for coordination
Service providers (like payment processors)
Legal authorities when required

4. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by law.

5. Your Rights (GDPR Compliance)

If you are located in the EU, you have the following rights under GDPR:

Right to access, correct, or delete your data
Right to withdraw consent at any time
Right to data portability
Right to lodge a complaint with a data protection authority

To exercise these rights, please email us at info@themumbaitours.com.

6. Cookies

Our website uses cookies for analytics and performance tracking. You may disable cookies in your browser settings if preferred.

7. Security

We implement reasonable technical and organizational measures to protect your data.

For any privacy-related concerns or requests, please contact our Data Protection Officer at info@themumbaitours.com.